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FAQ Index

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Main Topics
Getting Started
Security, Verification and Feedback
Hosting a Traveller
How Do I Become A Member?
Logging In And Out
Using Your Mailbox
Privacy Options
Advertising
Types Of Accommodation
Multiple Properties
Booking A Room
Booking Fee
Tax And Insurance
Emails From Us

Frequently Asked Questions Index

Getting Started

What is RoomFT (Room For Travellers) about?
Is this site free to use?
Where did the idea come from?
How is your site different from hotels and other rent a room sites?
I cannot remember my password?
How do I recommend a friend?

Security, Verification and Feedback

I am concerned about security. Have you verified the identity of all travellers and hosts?
What is optional verification?
How does the feedback work?
I do not have a credit or debit card. Do you accept other methods of payments?
My credit card payment has not been approved

Hosting a Traveller

Must I host a traveller who has emailed me?
How do I get paid for the room I have rented to a traveller?

How Do I Become A Member?

I am a traveller, what information do I need to sign up and how do I use your website?
I would like to host a traveller, what information do I need to sign up and how do I use your website?
You have asked for a lot of information. What about privacy?
Who can view my profile?
I have a room to let, but I also need a room when I am travelling?
My picture has been removed
How do I make changes to my profile?

Logging In And Out

Can you remember my log in details?
How do I log in?
How do I log out?
Why should I always log out?
I cannot remember my password
I am having problems logging in

Using Your Mailbox

Where is my inbox
How do I know if I have new messages?
Can I retrieve a message that I deleted
How can I block a member from my mailbox?
Unblocking someone that I previously blocked

Privacy Options

Reporting and Blocking an Abusive member
Unblocking someone that I previously blocked

Advertising

How can I advertise at RoomFT

Types Of Accommodation

What type of accommodation can I offer travellers?
How do I post the details of the Couch/Sofa, Room Share or Whole Room that I have?
How do I post the details of my self-contained accommodation?

Multiple Properties

How can I post the details of another property with a different address?

Booking A Room

How do I book a room?
What should I do if no accommodation was available in the area I searched?
What should I do if my room booking request to a host was declined?

Booking Fee

What is booking fee and how does it work?

Tax And Insurance

Do I have to pay tax on the money received from travellers?
Would letting out rooms affect my insurance policy?

Emails From Us

I have not received the email you sent me

Do you want to delete this folder?